The brand experience in loyalty programs has many points of influence. One significant point is the rewards catalog. Participants' opinions of the loyalty program are heavily influenced by their experience with the rewards catalog. This article highlights the 4 things to keep in mind when building a loyalty program awards catalog.
Leaders, like all workers, are too often boxed into ‘just get it done – now!’ mode and rarely take time to reach beyond the status quo. Check out this article on how to apply.